When Stripe pays you
Updated Sep 19, 2026
Payout timing is entirely Stripe's, on the Stripe account your organization connected in Connect Stripe to get paid — GIG never holds the money and has no control over when Stripe releases it. GIG's own page only reports what Stripe reports back.
The first payout
Your first payout is triggered by your first live payment, and Stripe typically holds it for one to two weeks before releasing it — longer if your industry, country or Stripe's own risk review calls for it. This first-payout hold exists because Stripe is establishing a track record for a brand-new account; it is not something GIG asks for or can waive.
After that
Once a track record exists, payouts settle on a schedule your organization sets directly in its own Stripe dashboard — daily, weekly, monthly, or held for you to release manually. How long a payout then takes to reach your bank is set by Stripe for your account's country, not by GIG.
Why a payout might be held
Stripe can pause a payout for outstanding identity or business verification, a risk review triggered by unusual volume, or an open dispute on a charge. Resolving the hold means answering whatever Stripe is asking for in your own Stripe dashboard — GIG has no separate process for it and no visibility into which of these is the cause beyond what Stripe's dashboard shows you.
What decides when Stripe pays you
| Stage | What happens | Who controls it |
|---|---|---|
| Your first payout | Held longer than later ones while Stripe establishes a history for the account. | Stripe |
| Ongoing payouts | Released on the schedule set on your Stripe account. | Stripe — change it in your Stripe dashboard |
| A disputed payment | The disputed amount is held from the moment the dispute opens until the bank decides. | The cardholder’s bank |
| Before onboarding is complete | Stripe may let you take payments while still holding payouts. Money is collected and held until the outstanding requirements are satisfied. | Stripe |
| A payout that does not arrive | Usually outstanding verification, an unusual spike in volume, or an open dispute. | Stripe — check the account’s requirements |