Ask someone to update their own details

Open a person's record in People, and on the profile card labelled Client update link, toggle the fields you want them to be able to change, then choose Generate Link to get an address to copy and send yourself, or — if you're an owner or admin — Email link to [address] to have GIG send it on the org's letterhead.

Who can do this

Generating a link (the copy-paste address) is open to anyone who can edit the org's data — owner, admin, employee, or staff. Contractors cannot: they are read-only across GIG, and a self-update link is a way of writing to a record by remote control, so it follows the same rule.

Emailing the link is narrower: only an owner or admin can. Generating and sending are treated as separate acts on purpose — one writer can hand a colleague a link to forward by whatever channel makes sense, but only an operator can trigger GIG to send outbound mail in the org's name.

Who this is for

Only people who are not linked to a GIG profile. Someone with a linked profile manages their own details there, and the card doesn't appear on their record at all — sending them a self-update link would let an old, cached copy of their information overwrite what they've already kept current themselves.

What you can let them change

Only from this fixed list: first name, last name, preferred first name, email, phone, company, title, industry, website, and the address fields (street, city, province, postal code), plus their Instagram and TikTok handles and follower counts. Toggle each field on or off before generating the link — whatever you leave off, the recipient's form won't show at all, and the server won't accept a change to it even if someone tried to submit one by hand.

You can add a note (for example, "Quinn, we need your current mailing address for the show programme — Jill"), which appears on the page the recipient opens.

What the link is

A long, single-purpose address — not a login, and it carries no account. It expires 24 hours after you generate it, or the moment the recipient submits their changes, whichever comes first. There's no separate button to cancel a link early; once you've handed it out, letting it expire on its own is the only way to close it.

If the recipient doesn't recognize why they're being asked, they can choose Report this form on the page instead of filling it in. That doesn't cancel the link, but it sends you a notification on the person's record so you know it was flagged.

What happens when they submit

Their changes replace the values only for the fields you allowed — nothing else on the record is touched. GIG records that the change came in through a self-update link (visible on the person's activity timeline), and the used token is deleted immediately, which is what makes the link stop working before its 24 hours are up.

External links GIG sends