Common problems

"Your access to this organization is view-only"

You hold the contractor role. Contractors cannot change organization data. An owner or admin can change your role to staff, which takes one of the organization's team seats — so the plan needs a seat free.

A module is missing from the top bar

Either your organization has switched it off, or you have not been granted it. Check with an owner or admin.

A filtered list is showing everybody

If you reached the page from a hand-edited web address, the filter may have been ignored. Set the filter from the page's own controls instead of editing the address.

My changes were overwritten